1. Announcement Related to Warehouse Relocation

    Dear Customers,
     
    Here we have good news to share with you. This month, Starry Mart is getting a warehouse upgrade. Soon, Starry Mart will meet with you with more diversified product categories and even better service.

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  2. International Delivery Service Is Temporary Suspended

    Dear customers,

    Due to Brexit, customs clearance for international parcels has become increasingly difficult and delivery timeframe has been extended significantly and uncontrollably, resulting in our customers not receiving their orders on time or even been informed that their parcel cannot enter the country after many days of waiting in customs clearance. This situation has seriously affected the shopping experience of our customers and has heavily contradicted the principle of service that we, Starry Mart, aim to provide to our customers.

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  3. Christmas & New Year 2021 Delivery Schedule

    Dear customer,

    Ensure your parcels are delivered on time over the festive season by reviewing our Christmas posting schedule. 
     
    - Orders placed after the 21st December will not be dispatched until the 29th December.

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  4. Delays on order processing

    [Update: 17/11/2020] Thank you for your loyal support during this difficult time. As we are experiencing high volume of orders, the order processing time is currently at 6 working days. We are doing our very best to dispatch your orders as soon as possible.
    Sorry about the delay and thank you for your patience.

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  5. Product Recall [Sau Tao Non-Fried Spinach Noodle 454g (UPC: 087303862610)]

    Dear customer,

    Liroy B.V. (EU distributor for SAU TAO products) are recalling the SAU TAO Spinach Noodle 454g tray, due to the presence of the allergen egg in the product, which is not declared on the label.

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  6. Update on COVID-19 for shopping with Starry Mart

    [Update 09/10/2020]

    The processing time for your order will be increased due to the recent surge in online orders. Please allow up to 6 days (1-3 days processing time and 1-3 days delivery time) for your order to be delivered from purchase.

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  7. Late Delivery Notice [Order shipped via Amazon Shipping on 2nd September 2020 ]

    We regret to have to inform that orders dispatched between 1st September -   2nd September 2020 shipped via Amazon Shipping were delayed and held by Amazon Shipping due to an unexpected system issue from Amazon Shipping.  

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  8. Free masks at the door - all Starry Mart branches

    As it is now a LAW that every shopper must wear a mask in the UK, Starry Mart now provides free masks at the door for every customer who visits any of our supermarket outlets.  Shop responsibly and save lives!

    自今日起,在英格兰地区购物时将被强制要求佩戴口罩。Starry星集市以及我们所有的分店,欢迎所有的客人到店购物。我们将为每一位到店的客人提供免费口罩,您可于店门口领取。

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  9. Christmas & New Year 2019 Delivery Schedule

    Last Posting Dates 2019

    Ensure your parcels are delivered on time over the festive season. by reviewing our Christmas posting schedule. 

    Colchester & Canterbury City local delivery service are closed on both 25th, 26th December. [Colchester和Canterbury分店当地送货服务将于12月25日,26日关闭] 

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  10. Starry just got Greener!

    As green is the colour of our company, there is no reason not to go Greener!

    Starry Mart is now using a paper packaging that is:

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