Free Shipping Terms

Free Shipping

* Free Shipping Offer only apply on the first 25kg of the order, and postal addresses within the ZONE A & B indicated in the above zonal table. 
Offer Advantage Conditions Estimated Delivery Time(Working days)
Free Standard Shipping Shipments include tracking number

Minimum purchase of £55 (Excl. VAT)

Max weight of 25KG 

* anything that is over 25kg will be charged accordingly 

3-5

 

It is available on all products. Valid in conjunction with another discount offers. Starry reserve the right to terminate this offer at any time without warning.

Please note that for frozen product, there is a handling charge of £5 (for every 10 frozen items) applied on the order.   For chilled product, there is a handling charge of £3 (for every 10 chilled items) on the order when check out. 
Important Shipping Information

Important Shipping Information for Customers in Mainland UK Near the Highlands

We are committed to providing our customers with the best possible shipping experience, and that includes offering fair and competitive shipping rates. However, due to the unique geographical challenges of delivering to certain areas in the UK, we are sometimes required to charge different shipping rates for customers in mainland UK who live near the Highlands.

Why are shipping rates different for some mainland UK postcodes?

  • Increased transportation costs: Deliveries to remote areas often require longer travel distances and more specialized transportation methods, which can increase the cost of shipping.
  • Limited delivery options: There may be fewer couriers who are willing or able to deliver to remote areas, which can also drive-up shipping costs.
  • Challenging delivery conditions: Remote areas may have more challenging weather conditions and road infrastructure, which can make deliveries more difficult and expensive.

How can I find out if my postcode is affected?

If you are unsure whether your postcode is affected by these higher shipping rates, please enter your postcode in the shipping calculator on our checkout page. The calculator will display the shipping rate for your order, including any additional charges that may apply.

We are committed to transparency.

We understand that this may be an inconvenience for some of our customers, and we want to be as transparent as possible about our shipping policies. We have made every effort to keep our shipping rates as competitive as possible, and we only charge additional fees when it is necessary.

Thank you for your understanding.

We appreciate your business, and we hope that you continue to shop with us. If you have any questions about our shipping policies, please do not hesitate to contact us.