Shipping Methods

When will my order arrive?

In general, the delivery time of your shipment can be determined using the following formula:

Estimated delivery time = Product availability + Estimated shipping time of chosen Shipping Method.

Shipping methodEstimated Delivery time (Working days)
Standard shipping 3-5
Express Shipping 1-2
Special delivery (Saturday) Saturday

The Dispatching Date is the day your order will leave our warehouse. This is not included in the estimated delivery time. When the parcel gets dispatch you will receive an email from us to confirm that your parcel has left the warehouse.

Shipping Policy

Courier: Royal Mail, DPD and Parcelforce
Royal Mail, DPD, Parcelforce Logo
Estimated Delivery Time: 
*Starting from the day of dispatching 
Delivery Method: 
  • RoyalMail 48 Tracked: 3- 5 working days 
  • DPD/Parcelforce 1-2 working days (*offshores 2-3 working days) 
Delivery method is follow by the decision made by the customer when check out, if there are any changes to it, customer must notify us by email (info@starrymart.co.uk) or telephone +44(0)1206 863 005.
Ship Order:
Only when the status of order is changed from unshipped to completed or shipped. 
Please not that, the term shipped, does not mean the order has been delivered; it means that the order has been prepared for dispatch and the buyer has been notified.
Dispatched order:
The courier will notify you (customer) by email or SMS. 
Address amendment:
First of all, the buyer has the responsibility to make sure the shipping address, telephone number and email has been enter correctly when filling out the information. If you do require changing the designated address for the order, you must notify us by email/ telephone about the change you want to make. It is free of charge if the parcel has not been dispatch. In the occasion of order has been dispatched, the buyer has to pay for the cost to get the parcel deliver to the right address. 
Additional Costs:
1. If you need to make changes to the shipping address, it is free of charge if the parcel has not been dispatch. In the occasion of order has been dispatched from the warehouse, the buyer has to pay for the cost to get the parcel deliver to the right address. Different couriers charge differently, below is the attached price list:
  • RoyalMail: £3.99
  • ParcelForce/ DPD: £6.50
*Customer will need to notify DPD customer service for the change of delivery address.
2. Parcel has been returned to seller due to wrong delivery address. The buyer has the reasonability to pay for the cost associate with it. Below is the attached price list:
  • RoyalMail: £3.99
  • ParcelForce/ DPD: £6.50
3. If the buyer is unable to sign for parcel after 3 attempted deliveries has been made by courier and did not notify courier. This caused parcel return to seller, it is buyer’s  reasonability for the cost associated with re-delivery of parcel:
  • RoyalMail: £3.99
  • ParcelForce/ DPD: £6.50
Please note, if the parcel is free of postage charger and is returned to seller but require for re-delivery due to error of shipping address or missed delivery attempts. The buyer will require to pay for re-delivery charge. In the occasion of order has been dispatched, but the buyer would like to cancel order; refund will be made to buyer after deduction of delivery charge. 

Postage Rate

Under £45 (Dry Goods Only)PostageSpeed (After Dispatch)Delivery Method
Standard Delivery (Under 5kg) £3.99 3-5 working days Royal Mail Tracked 48
Standard Delivery (over 5kg) £5.99 3-5 working days DPD/Parcelforce/APC
Express Delivery £7.99 1-2 working days DPD/Parcelforce/APC
Sat/Sun (Order before 11am Friday) £9.99 Sat/Sun DPD/Parcelforce/APC
Over £45 (Dry Goods Only)PostageSpeed (After Dispatch)Delivery Method
<30kg Free 3-5 working days DPD/Parcelforce/APC
Each Additional 30kg £5.99 3-5 working days DPD/Parcelforce/APC
Sat/Sun (Order before 11am Friday) £9.99 Sat/Sun DPD/Parcelforce/APC
Order has Frozen/ChilledHandling ChargeSpeed (After Dispatch)Delivery Method
Frozen £5.00 Next Day (Dispatch Tue-Thur) DPD/Parcelforce/APC
Chilled £3.00 Next Day (Dispatch Mon-Thur) DPD/Parcelforce/APC

Offshore

Offshore UK - Northern Ireland, Channel Islands, Isle of Wight, Isle of Man, Scottish Highlands and Islands, Scilly Isles

Offshore UK*PostageSpeed (After Dispatch)Delivery Method
Under 5kg £3.99 3-5 working days Royal Mail Tracked 48
Under 25kg £16.00 2 working days DPD/Parcelforce

International

Countries & RegionsPostage (25kg/Box)Speed (After Dispatch)Delivery MethodFirst 25kg Free
for orders over
Republic of Ireland £17.00 2 working days DPD £120
Austria £22.00 3-4 working days DPD £150
Bulgaria £42.00 4-7 working days DPD N/A
Croatia £35.00 4-7 working days DPD N/A
Czech Republic £28.00 3-4 working days DPD N/A
Estonia £35.00 4-7 working days DPD N/A
Findland £35.00 4-7 working days DPD N/A
France £17.00 2-3 working days DPD £120
Germany £17.00 2-3 working days DPD £120
Hungary £35.00 4-7 working days DPD N/A
Iceland £42.00 4-7 working days DPD N/A
Italy £28.00 3-4 working days DPD N/A
Latvia £42.00 4-7 working days DPD N/A
Poland £35.00 4-7 working days DPD N/A
Romania £42.00 4-7 working days DPD N/A
Serbia £42.00 4-7 working days DPD N/A
Slovakia £28.00 3-4 working days DPD N/A
Slovenia £35.00 4-7 working days DPD N/A
Span £28.00 3-4 working days DPD N/A
Sweden £35.00 4-7 working days DPD N/A
Swizerland £22.00 3-4 working days DPD £150
Belgium £14.00 2-3 working days Parcelforce £120
Corsica £32.00 3-4 working days Parcelforce N/A
Denmark £18.00 2-3 working days Parcelforce £120
Gibralta £45.00 4-7 working days Parcelforce N/A
Greece £31.00 4-7 working days Parcelforce N/A
Lithuania £39.00 4-7 working days Parcelforce N/A
Luxembourg £14.00 2-3 working days Parcelforce £120
Netherland £14.00 2-3 working days Parcelforce £120
Norway £35.00 4-7 working days Parcelforce N/A
Malta £45.00 4-7 working days Parcelforce N/A
Monaco £18.00 1-2 working days Parcelforce £120
Portugal £31.00 3-4 working days Parcelforce N/A
San Marino £39.00 4-7 working days Parcelforce N/A
Turkey £45.00 4-7 working days Parcelforce N/A