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  1. Delays on order processing

    [Update: 17/11/2020] Thank you for your loyal support during this difficult time. As we are experiencing high volume of orders, the order processing time is currently at 6 working days. We are doing our very best to dispatch your orders as soon as possible.
    Sorry about the delay and thank you for your patience.

  2. Product Recall [Sau Tao Non-Fried Spinach Noodle 454g (UPC: 087303862610)]

    Dear customer,

    Liroy B.V. (EU distributor for SAU TAO products) are recalling the SAU TAO Spinach Noodle 454g tray, due to the presence of the allergen egg in the product, which is not declared on the label.

  3. Easter Holiday Delivery Schedule

    Get the full details on delivery schedules and opening hours over the Easter holiday period. 

  4. We’re updating our Shipping Terms

    Dear Customer,

    Due to several large price increases on packaging material and courier services, Starry Mart is updating our free shipping terms. This update will be effective on 08 April, 2019. 

  5. Christmas & New Year 2018 Delivery Schdedule

    Last Posting Dates 2018

    Ensure your parcels are delivered on time over the festive season. by reviewing our Christmas posting schedule. 

    Colchster City local delivery service are closed on both 25th, 26th December. [乐购当地送货服务将于12月25日,26日关闭] 

  6. Changes of Postage Rate 2018

    Change log

    11th June 2018

    • New courier service - APC Overnight, a better support & service for the frozen/chilled delivery. 
    • Free shipping is now available for Offshore UK (Northern Ireland, Channel Islands, Isle of Wight, Isle of Man, Scottish Highlands and Islands, Scilly Isles). Orders over £100, first 25kg free. 
    • Standard delivery (<25kg) price drops £1.00 (Now £5.99)
    • Saturday special delivery (<25kg) price drops £5.01 (Now £9.99), added new Sunday special delivery service (£9.99). Both Sat/Sun delivery services only apply to dry goods order. 
    • Free shipping is available for few EU countrie destinations, >>more information 


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