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Due to Brexit, customs clearance for international parcels has become increasingly difficult and delivery timeframe has been extended significantly and uncontrollably, resulting in our customers not receiving their orders on time or even been informed that their parcel cannot enter the country after many days of waiting in customs clearance. This situation has seriously affected the shopping experience of our customers and has heavily contradicted the principle of service that we, Starry Mart, aim to provide to our customers.
After an in-depth and comprehensive consideration by our team, with great sadness and heavy hearts, we must announce that we have decided to temporarily stop the international shipping service. It's a great shame that our international customers can no longer taste the culture of Asia, but in the meantime, we want to thank our customers from all around the world who has always support Starry Mart, we hope that in the near future we will be able to connect with our international customer again.