Dear customer,
To ensure your parcels are delivered on time over the festive season, please review our Christmas schedule carefully to avoid disappointment.
Our dispatching warehouse will be closed between 23/12/2023 - 01/01/2024
All services will be back to normal on Tuesday 02/01/2024.
Our Delivery Schedule During Christmas & New Year Holidays
- Order contains frozen items: placed before 11:59 pm BTS 18/12/2023 will be dispatched on 20/12/2023 and delivered on 21/12/2023
- Order contains chilled items: placed before 11:59 pm BTS 20/12/2023 will be dispatched on 21/12/2023 and delivered before Christmas
- All the other orders (dry goods only)*: placed before 11:59 pm BTS 20/12/2023 will be dispatched on or before 22/12/2023 and delivered before Christmas
* Orders placed after 1:59 pm BTS 20/12/2023 will be dispatched until 22/12/2023, but due to the high Christmas volume, carriers may deliver your parcel after Tuesday 02/01/2023.
- Colchester local delivery: will be closed between 23/12/2023 - 01/01/2024
** We are trying our best to dispatch the parcels on time. However, due to the uncertainty of carriers, there is still a chance for delayed delivery.
尊敬的顧客，
為確保您的包裹在節日期間按時送達，請注意查看我們的聖誕節服务時間表。
我們的發貨倉庫將在 23/12/2023 - 01/01/2024 期間關閉
所有服務將於 2024 年 1 月 2 日星期二恢復正常。
- 含有冷凍產品的訂單：11:59 pm BTS 18/12/2023 前下單，將在21/12/2023 發貨，22/12/2023 送達
- 含有冷藏產品的訂單：11:59 pm BTS 20/12/2023 前下單，將在22/12/2023 發貨，聖誕節前送達
- 其他干货訂單*：11:59 pm BTS 20/12/2023 前下單，將在22/12/2023 發貨，聖誕節前送達
*20/12/2023 後付款的訂單，可能會在22/12/2023 前發貨，但是由於聖誕期間包裹數量激增，物流公司可能會在聖誕節後派送您的包裹。
- Colchester 本地送货服务将于24/12/2023 - 02/01/2024 期間關閉
** 我們正在盡我們最大的努力按時發出包裹。但是，由於物流存在不確定性，您的包裹仍有可能延遲送達。
Our Service Hour During Christmas & New Year Holidays
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Colchester
Kent
Riverside
